聯想:數十種型號筆記本出現USB-C問題請用戶盡快升級修復
如果你的聯想筆記本電腦出現了USB Type-C端口問題,那麼你並非個例。援引外媒Tom’s Guide近日披露的聯想官方支持文檔,聯想已經確認數十種型號的筆記本電腦受到USB-C端口的影響。不過所幸的是用戶只需要安裝修復程序,就能簡單解決這個問題。
聯想表示在經歷了6-12月的“典型性使用”之後可能會出現各種問題,聯想表示受影響的筆記本電腦可能表現出的症狀:
● USB-C端口無法正常工作
●在操作系統/設備管理器中看不到Intel Thunderbolt控制器
● USB-C或Thunderbolt擴展塢不可見或存在連接問題
● HDMI輸出不可用
● 系統電池未通過連接到USB-C端口的USB-C電源適配器充電
● Intel Thunderbolt彈出錯誤消息
● Intel Thunderbolt安全模式錯誤消息
● BIOS Thunderbolt通信錯誤或在POST期間掛起
以下是受影響的筆記本電腦的列表,所有這些筆記本電腦均屬於ThinkPad品牌:
● P43s (Type 20RH, 20RJ)
● P52 (Type 20M9, 20MA)
● P52s (Type 20LB, 20LC)
● P53s (Type 20N6, 20N7)
● P71 (type 20HK, 20HL)
● T470 (Type 20HD, 20HE)
● T470 (Type 20JM, 20JN)
● T470s (type 20HF, 20HG)
● T470s (type 20JS, 20JT)
● T480 (Type 20L5, 20L6)
● T480s (type 20L7, 20L8)
● T490 (Type 20N2, 20N3)
● T490 (Type 20RY, 20RX)
● T490 (Type 20Q9, 20QH)
● T490s (Type 20NX, 20NY)
● T570 (Type 20H9,20HA)
● T570 (Type 20JW, 20JX)
● T580 (Type 20L9, 20LA)
● T590 (Type 20N4, 20N5)
● X1 Carbon 5th Gen – (Type 20HR, 20HQ)
● X1 Carbon 6th Gen – (Type 20KH, 20KG)
● X1 Carbon 7th Gen – (Type 20QD, 20QE)
● X1 Carbon 7th Gen – (Type 20R1, 20R2)
● X1 Yoga 2nd Gen (Type 20JD, 20JE, 20JF, 20JG)
● X1 Yoga 3rd Gen (Type 20LD, 20LE, 20LF, 20LG)
● X1 Yoga 4th Gen (Type 20QF, 20QG)
● X1 Yoga 4th Gen (Type 20SA, 20SB)
● X1 Tablet 3rd Gen (Type 20KJ, 20KK)
● X280 (Type 20KF, 20KE)
● Yoga 370 (Type 20JJ, 20JH)
● X380 Yoga (Type 20NN, 20QN)
● X390 (Type 20Q0, 20Q1)
● X390 Yoga (Type 20LH, 20LJ)
● P51 (Type 20MM, 20MN)
● P51 (Type 20HH, 20HJ)
● P51s (Type 20HB, 20HC)
● P51s (Type 20JY, 20K0)
● P72 (Type 20MB, 20MC)
如果您具有上述ThinkPad筆記本電腦之一,並且USB-C端口遇到問題,則可以安裝驅動程序和固件更新,這些驅動程序和固件更新應可解決問題。前往Lenovo的支持頁面,在該頁面的底部可以找到固件和驅動程序更新的下載。如果仍然遇到問題,Lenovo建議您聯繫技術支持以獲取其他幫助。